Privacy Policy

This Privacy Policy explains how Synge ("Synge," "we," "us") collects, uses, and shares information when you use our platform, including our website and mobile app (the "Services"). By using the Services, you agree to the practices described here.

Information we collect

We collect information you provide directly, including your name, student or work email, university or organization, and details you submit through forms such as applications and requests. When you verify as a student, we collect information needed to confirm your enrollment. We also collect information automatically as you use the Services, such as device information, app activity, and general location where you enable it.

How we use your information

We use your information to operate and improve the Services, verify student status, connect students with businesses and universities, personalize what you see, communicate with you, maintain safety and trust, and comply with legal obligations.

How we share your information

We do not sell your personal information. We share information with other members of your campus community only as needed to complete an interaction you initiate (for example, connecting a request with a student who offers to help). We may share information with universities and business partners in aggregated or limited forms, with service providers who support our operations, and when required by law.

Student verification and campus data

Verification exists to keep Synge a trusted, student-only community. We use verification data solely to confirm eligibility and protect the community, and we limit access to it accordingly.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser or device settings.

Data security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. You can exercise these rights, or ask questions, by contacting us using the details below.

Data retention

We keep your information for as long as needed to provide the Services and for legitimate business or legal purposes, after which we delete or de-identify it.

Children and minors

The Services are intended for verified college students and partner organizations. They are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, provide additional notice.

Contact us

Questions about this policy or your information can be sent through our contact form.